This course teaches you how to use ChatGPT for real, everyday business tasks. Not theory. Not "AI strategy." Just practical things you can do in the next 10 minutes that will save you time this week.
If you run a small business in New Zealand — a trade, a shop, a consultancy, a cafe — this is for you. You don't need a technical background. You don't need to understand how AI works. You just need to know what to type and what to expect back.
Which version do you need?
Start with the free version. If you find yourself using it constantly and hitting limits, upgrade then.
The quality of what ChatGPT gives you depends entirely on how specific your request is.
Bad prompt: "Write an email to a customer"
ChatGPT will write a generic email that sounds like a robot wrote it. It's useless.
Good prompt: "Write a polite email to a customer named Sarah who ordered a cake for Saturday but we can't fulfil it because our oven broke. Apologise, offer a full refund, and suggest two other bakeries in Wellington she could try. Keep it warm but professional, under 100 words."
This gives you something you can actually send with minimal editing.
The formula is simple: who you're writing to, what happened, what you want to happen, and how you want it to sound.
Over the next 5 lessons, we'll cover:
Each lesson has real examples you can copy, adapt, and use today.
Key Takeaways